Staff

Conklin employs only the best used office furniture experts to help solve all of your furniture problems with solutions that fit your business's budget and aesthetic. Below is just a few examples of our hard working sales and customer support staff ready and willing to begin working for you. We have representatives in New York, New Jersey, Massachusetts, and Illinois.

Sales & Customer Support Team

Jeffrey Hart

Jeffrey Hart graduated from Western New England College with a Bachelor's degree in Business Management. He has been with Conklin ever since it was taken over by new ownership back in 1981. Jeff currently is the Sales Manager for the sales force but also actively sells to an existing account base and works on large scale projects as well as small jobs. Jeff works in the Holyoke MA office but his services extend nationwide. Mr. Hart's motto is "Snooze you lose with used."

p. (413) 315-6777 ext.21 
e. harty@conklinoffice.com

Tyler Arnold

Tyler Arnold graduated college in 1998 from Stetson University in Deland, Florida with a bachelor's degree in business management. He went on to work for Watson Mortgage Corporation for just over a year as a mortgage broker in Orlando, Florida. Moving East, Tyler reconnected with the family business in 1999 as a project manager. In 2001 Tyler launched Conklin's showroom in Manhattan where they have since added 3 more employees in sales and project management. Tyler focuses on both buying and selling opportunities mainly in the greater New York area.

p. (212) 871-0055 
e. tyler@conklinoffice.com

Dave Potter

Dave Potter is our director of the wholesale department and is based in our Philadelphia office. Dave joined Conklin in June of 2001 and has broadened our dealership client base and established Conklin's in the mid-Atlantic region. Dave has been involved with office furniture since 1982 in many capacities. He prides himself on product knowledge of systems and case good furniture as well as a bit of a computer "guru." Dave's motto is "Make today great!"

p. (215) 498-4848
e. dave@conklinoffice.com

Jim MacDonald

Jim MacDonald has worked at Conklin's for over 20 years.  He is based out of our Holyoke, MA headquarters and services customers throughout New England.  Jim has been with Conklin's part-time since he was in 10th grade. After graduation, he came on board full-time while also attending Springfield Technical Community College studying sales management and marketing. He has worked in every aspect of the business and enjoys what he does "helping people." His motto is "treat all customers like I would want to be treated."

p. (413) 315-6777 
e. jimmymac@conklinoffice.com

Celena Byrnes

Celena Byrnes graduated with two degrees from the University of Michigan and has worked in the office furniture industry for years with Steelcase, Revest, and other remanufacturers prior to her employment at Conklin. Her focus is on the Midwest including Ohio, Indiana, Michigan, Illinois and Wisconsin. She has extensive Steelcase product knowledge, design and sales experience and a logical and methodical answer to all office furniture needs.

p. (219) 879-3665 
e. celena@conklinoffice.com

Tiarra Couture

Tiarra Couture has worked for Conklin since 2011. Tiarra is a graduate of Elms College and holds a Bachelor’s degree in Accounting. Her expertise includes great communication and organizational skills as well an impeccable attention to detail.  Tiarra began her career at Conklin as our receptionist.  Starting at the ground level she was able to hear the voice of our customers directly and the services and level of commitment they desired. By applying this on the job knowledge she is able to provide exceptional customer service to our customers ensuring their needs are met.

p. (413) 315-6777
e. Tiarra@conklinoffice.com

Sue Payne

Sue Payne joined the Conklin Team in 1994 when Conklin was 45 employees strong. She was responsible for A/R, A/P and various administration duties. Through the years Conklin has grown to 75 employees and developed individual departments to better service customers needs.  Sue still maintains a portion of the A/R, however has branched out into Payroll and Human Resources.   Her favorite part of her job is hosting employee appreciation days where she comes up with creative activities to bring our diverse group of employees together as one. It is a challenge!

p. (413) 315-6777 
e. Suep@conklinoffice.com

Dan Connaughton

Dan Caughnoton has been a vital employee at Conklin over the years.  Dan graduated from The University of Massachusetts in 1999 and began work researching new and used vehicle data for online sources.  He later completed the Computer-Aided drafting course at Holyoke Community College before coming to Conklin in 200?.  He has taken time to continue education and now has a varied background using AutoCAD and AutoDesk Inventor including machinery parts and assembly, home design, office furniture, heat exchanger manufacturing, factory layouts, factory storage units, and tooling.  In his spare time Dan loves to switch gears from the technical work and is an accomplished author of fantasy novels.

p. (413) 315-6777 
e. Danc@conklinoffice.com

Ben Bouffard

Ben Bouffard was born in raised in Springfield, Massachusetts.  He attended The University of Massachusetts majoring in Building Materials and Wood Technology, he graduated in 2007.   Ben has worked in Computer aided drafting since 2003 and has been a dedicated employee at Conklin since January of 2008.  Ben’s  hard work ethic and attention to detail has allowed him to step up within the company and Ben is now the head our Space Planning Department.

p. (413) 315-6777 
e. Ben@conklinoffice.com