Careers

Sales Support Specialist

We are seeking an experienced Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our account managers and effectively responding to customer and prospect queries.

The ideal candidate should possess experience in sales and customer service, an interest in the furniture industry is desirable however, full training will be given. Strong teamwork and interpersonal skills are essential for success in this role along with organization and time management skills for ever changing priorities in this fast-paced position.

By utilizing your expertise, you will contribute to the development and maintenance of positive customer interaction, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall success of our environmental impact with sustainable office furniture solutions.

Responsibilities

  • Maintain a cheerful attitude while handling inbound calls and addressing customer or sales team needs
  • Answer customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
  • Support sales staff by completing and processing orders and keeping the staff informed of any issues with delivery
  • Establish positive communication and liaise regularly with departments affecting the sales outcome.
  • Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request
  • Tracking orders and investigating shipping delays for customers waiting on products
  • Updating customer records with new contact details and notes on support interactions
  • Detail-oriented and ability to multi-task

Maintenance Technician

The Maintenance Technician plays a critical role in ensuring the smooth operation and maintenance of facilities and equipment. This position involves oversees managing maintenance projects, and ensuring compliance with safety standards. The ideal candidate will possess strong leadership skills, mechanical knowledge, and the ability to effectively manage maintenance operations.

Responsibilities

  • Develop and implement maintenance management strategies to enhance preventative maintenance, equipment reliability and performance.
  • Maintain proper operation of all building equipment.
  • Performs routine maintenance and repair of the facility and equipment to include plumbing, electrical, mechanical and carpentry, etc. as directed, in accordance with established maintenance policies/procedures.
  • Participate in maintenance training programs and initiatives as suggested by management.
  • Repair, maintain, and install appliances as needed
  • Comply with all safety and environmental procedures, including hazardous control-lockout/tagout, PPE, hot work, etc.
  • Review and interpret schematics for troubleshooting and repair of mechanical systems.
  • Fabricate parts or components as necessary to support maintenance activities.
  • Conduct regular inspections of facilities to identify potential issues and coordinate repairs promptly.
  • Maintain accurate records of maintenance activities, including work orders, inventory, and compliance documentation.
  • Maintain and order/pickup supplies and parts as authorized.

Requirements

  • Excellent project management skills with the ability to prioritize tasks effectively.
  • Familiarity with schematics and the ability to troubleshoot mechanical issues efficiently.
  • Experience in maintenance management practices and methodologies.
  • A proactive approach to problem-solving and a commitment to maintaining high safety standards.

This position offers a dynamic environment where your skills can make a significant impact on operational efficiency and team success.

Contact Us Today!

Email Laurie Savaria your resume at laurie@conklinoffice.com to apply.